When Digital Goes Down: Ensuring Care Continuity in a Catastrophic Tech Crash

Recorded September 10th, 2024

The Hospital at Home Users Group, in partnership with the American Academy of Home Care Medicine, is pleased to present our latest webinar for hospital and system leaders interested in learning about the opportunities and challenges associated with providing acute care in the home. 

The recent botched Crowdstrike software update disabled health systems across the country.  Hospital at home programs were not spared and were forced to rally in real time to work around vital electronic systems that went down.  This webinar examines three programs, each affected differently by the outage.  How did they respond in the moment to ensure care continuity?  How are they preparing for future digital emergencies?  Listen in for thoughtful and creative approaches to preventing disruptions in Hospital at Home when your digital connections and resources break down. 

Moderator:
Linda DeCherrie, MD
Vice President, Clinical Strategy and Implementation
Medically Home

Speakers:

John Campbell, MBA, CHCIO
Chief Information Officer,
Mass General Brigham Healthcare at Home

Trini Truong, MD
Chief Medical Officer,
Mount Sinai at Home

Lindsay Williams, PhD, MS, RN, NEA-BC, PHN, PMP
Director, Care at Home
Cedars Sinai